FAQ

System Requirements

PC
Only available for Macs with Apple silicon, from AppStore Please install it. Please note that it does not support room entry via the invitation URL.
Supported OS: macOS 11.0 and above
iOS
Operating model: iPhone6 or higher, iPad compatible
Recommended models: iPhone8 and above, iPad (8th generation, Air3, Mini5, Pro2) and above
Supported OS: iOS 11.0 and above
Android
Supported OS: Android 7.0 or higher
Supported Graphics API：OpenGLES 3.0 or higher
Web Viewer
Only PC (Mac/Windows) is supported.
Recommended browser: GoogleChrome
Safari is supported on macOS Monterey and above.

About the Room

How do I invite my friends to a room I’ve created?
Tap the “INVITE” button at the bottom right of the room screen to share the invitation URL.
Your friends can enter the room by tapping the invitation URL on their device or scanning the QR code. For more details, please see How to Enter Room.
What should I do if I can’t enter the room from the invitation URL or QR code?
You can enter the ROOM by tapping the “ENTER ROOM” button on the room screen and entering the Room ID that your friend shared with you. For more details, please see How to Enter Room.
What is a Web Viewer?
See How to Web Viewer.

About Premium Plan

Please tell me about the features with Premium Plan.
Please see　Premium Plan Features.
How to unsubscribed?
The procedure will vary depending on the payment method you have used. For more details, please see How to unsubscribed Premium Plan.
What happens if I change my device between iOS and Android?
The status of your Premium Plan is tied to your Apple ID on iOS and your Google account on Android. Please cancel your Premium Plan on the device before the change, and then purchase a Premium Plan again on the new device after the change.

About video streaming using the app

Can I use the app to post or live stream videos to a video posting site?
There are no restrictions, and you are free to use the app as you wish.
We would be happy if you could include the app name “Remote Dice 3D” and the URL of the official website ( https://remotedice.amagamina.jp/en/ ) as the app used!
Is there anything I should be aware of when using it for video or live streaming?
This app will display ads (unless you have registered for Premium). In consideration of advertisers’ rights, we would appreciate it if you could edit the video to the extent possible so that ads are not included in the video. While it is acceptable to temporarily display full-screen ads during live broadcasts, we recommend that you obtain Room Ticket in advance so that you do not have to watch video advertisements during the broadcast when you are earning Room Ticket. We also recommend that you do not display the invitation QR code during the live streaming to prevent unintended room invitations.

About User Accounts

Can I sign in to the same account on multiple devices at the same time?
It is possible to sign in, but it does not support the normal operation of the entire application. For example, when you enter a room, the room entry status will not be reflected immediately on other devices (in this case, it will be reflected after restarting). Also, there is a possibility of unexpected behavior.
Can I use the app without logging in (without connecting to the network)?
Due to the nature of the app, a network connection is required.